FAQ

Default solution folder, feel free to edit or delete it.

How can I add or edit follower/ recipient email IDs for receiving all the lead mails and performance reports?
Log into your account>>Go to Settings page>>Your Profile>>Email IDs–>Add or edit recipient email IDs here. Please note that two email i...
Tue, 12 Jan, 2016 at 4:10 PM
Can all my leads be directly pushed into my CRM?
Yes, we provide out of the box CRM integration for our paid clients. All the lead data collected via Connecto forms on your website can be directly pushed i...
Tue, 12 Jan, 2016 at 4:11 PM
How can I upload an image while setting up a notification?
You will have to upload the image on your server and then put that URL in the “Image URL” section. We do provide an option to upload image in the template i...
Tue, 12 Jan, 2016 at 4:12 PM
I launched a notification, saw it once but now it is not appearing. What is wrong?
 You might have clicked/ submitted or closed the notification. By default we set a cookie length of 4 hours for all our widgets. In case a user clicks on a ...
Tue, 12 Jan, 2016 at 4:22 PM
Can I add custom CSS in a notification?
Yes! You can write your own CSS. Here is how: Edit/ Create notification>>Go to Visuals Screen>>Advanced Options>>Other Options>>Incl...
Tue, 12 Jan, 2016 at 4:23 PM
How do I edit my notification’s name?
Select notification>>Click on Edit>>Go to review screen>>Name of notification (Write your notification’s name here)>>Save.
Tue, 12 Jan, 2016 at 4:25 PM
I don’t want to show cross icon on my widget. Is it possible?
Absolutely! Edit/ Create notification>>Go to Visuals Screen>>Advanced Options>>Close & Minimize>>Show close icon after—sec.–>...
Tue, 12 Jan, 2016 at 4:26 PM
I launched a mobile specific widget and it is not showing on mobile, what’s wrong?
You might have missed the device based targeting. Here is how it is done: Edit notification>>Go to targeting screen>>Click on who will see this ...
Tue, 12 Jan, 2016 at 4:27 PM
My website has been mapped as http://www.example.com whereas the URL of my website is example.com. Will my notifications not appear on example.com?
The notification you created for http://www.example.com should show on example.com as well. In our system sites with/ without http and www doesn’t m...
Tue, 12 Jan, 2016 at 4:28 PM
I am unable to log into my Connecto account. What to do?
Following could be the reasons: There is a chance that you might be using capital letter in your username instead of small letters or vise versa.  ...
Wed, 13 Jan, 2016 at 4:17 PM